Support

    How can we help?

    Questions about your account, billing, credits, or a generation that didn't turn out right? Our team is here for you.

    contact@versely.studio

    Browse by topic

    Tell us which area you need help with — it speeds things up.

    Billing & subscriptions

    Plans, upgrades, downgrades, invoices, and managing your subscription across web and mobile.

    Credits & generations

    How credits are spent, why a generation failed, refunds for failed jobs, and credit top-ups.

    Publishing & accounts

    Connecting Instagram, TikTok, YouTube and more, plus scheduling and publishing issues.

    Bugs & technical issues

    App crashes, stuck generations, login trouble, or anything that isn't working as expected.

    Account & privacy

    Deleting your account, exporting your data, content removal, and privacy requests.

    Getting started

    Tips for your first generations, choosing models, and making the most of each studio.

    Frequently asked questions

    Quick answers to the things we hear most.

    Still need a hand?

    Email us with your account email and as much detail as you can — we'll get back to you.